Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, which comes as standard with our VPS and Dedicated Servers.
Besides having more resources, a reason why you could get your own web server and use it instead of a shared website hosting plan is the fact that you are able to install and run a large selection of software. With a shared account, you could use apps, which do not require root access and aren't set up server-side, so in case you require specific software for your websites, you can't set it up on a shared hosting server. This isn't the situation with a server of your own in which you could install everything you wish. The downside is that you may not have much experience and managing your own server is more complicated that managing a shared Internet hosting account where the company takes care of most things. That's why we offer one more service for our server plans called Installation & Troubleshooting and you may reap the benefits of it any time that you face any problems with the administration of your machine.
-
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all of our
Linux dedicated servers hosting packages and provided you add it, our skilled administrators will be able to help you with everything on your server. This includes installing any third-party software which you might want to use on the machine and troubleshooting any script which performs poorly or doesn't run at all. Our upgrade provides one hour of work and in case a certain task is not very time-consuming, we will add the remaining time to your account. You shall be able to discover how many minutes are left inside your billing Control Panel and use them when you need support again. The Installation & Troubleshooting upgrade can be ordered at any time, so in case you need something to be set up in the very beginning, you could add it to your order during the sign up process, while if you need support afterwards, you can add it from the server billing area. Thirty minutes of custom work are supplied with our Managed Services pack also, but in case you require more work to be done on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your programs will be installed and set up in the very best possible way.