A live chat is a real-time method of communication between a hosting supplier's support team and its customers. It is an efficient method to receive some information about the website hosting services or get some issue resolved since you are talking with a live agent. The advantages of using a live chat service rather than calling or opening a support ticket are the reduced possibility of mistakes at the time you exchange info such as usernames or domain names, the faster response time as the communication is real-time and the fact that you do not have to stay on the chat all the time - you are able to do something else while the representative investigates the issue involved. In addition, you are able to join a live chat room from any computer which is connected to the world wide web, avoiding the telephone costs that you will have to pay if you are calling to another country.
Live Chat Support in Cloud Hosting
As part of the support services that we offer for all our Linux cloud hosting packages
, you will find live chat support which is available 24/7, even on holidays. You are able to contact us regardless of whether you already have an account or not, as we can help you with nearly anything, ranging from giving you common information regarding our solutions in case you are not our customer yet and you are thinking about acquiring one of the plans, to assisting you with setting up an e-mail account in an e-mail client. A part of the problems are more complex and time-consuming, and you'll have to employ the ticketing system that is integrated in our Hepsia hosting Control Panel, but we can save you time and help you in real time on our live chat for a number of things.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we supply is available every day, even on weekends and holidays. It is the perfect way to learn more about our Linux semi-dedicated hosting packages
if you don't have an account yet or to have an issue resolved in case you are a client and our customer care representatives will help you live regardless of the time of the day you join the chat. In case you're hestitating which package is better for your sites, if you need a piece of advice whether you should acquire a certain upgrade and how to order it or in case you have difficulties installing an e-mail account on your computer, you will be able to get in touch with us and we will supply you with the necessary info in a timely manner. The live chat is accessible even after our telephone lines are off for the day, therefore if you have an account with us, you can be sure that you will always find prompt help with any question or trouble that pops up.