A 99.9% Server Uptime
Our cloud hosting platform is based on a stable, topflight hardware architecture and a significantly customized Linux distribution. Thus, irrespective of what your site is, or how many site visitors you have, or even in case there’s a denial–of–service assault, our physical machines will remain up and running and your web sites will remain accessible online.
All our Linux cloud hosting packages plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you select, our guarantee remains the same.
A 99.9% Network Uptime
Other than our cloud hosting platform, we’ve also built our own internal network in all our datacenters. Everything is based on top–of–the–line hardware elements furnished by Juniper. On top of that, on each router, we’ve set up a firewall with a sophisticated algorithm in order to sieve all questionable requests.
Thus, in each of our datacenter facilities – in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, you can enjoy a 99.9% network uptime guarantee. And this uptime guarantee is valid for all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting plans. In case you are not satisfied with our hosting services, or if you think that they are inadequate, or if you decide that you need to use a Linux VPS packages instead of a cloud hosting plan – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll continue to have full control over your domains even if you delete your account with us.
24/7 Technical Support
If you have ever been forced to wait around for hours to receive a reply, you probably know how infuriating this can be, particularly when your site is on the line. This is why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our techs will be here and they will get back to you in less than one hour. And the best part is that their average response time is under twenty minutes!