Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering top notch support on–time is our top priority, so that we back up each Linux cloud hosting packages plan with a 1–hour ticket answer guarantee. As you submit a ticket or send us an e–mail, our client customer assistance staff will do their best to provide the most satisfactory answer to your problem and to provide you with guidance quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Our assistance service is delivered by a group of certified experts who definitely are prepared to answer your query right away. It is easy to get hold of the tech support team staff by opening a help and support ticket from your Web Control Panel or by submitting us an email message. On working days, you may also contact us on the telephone or make use of the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish support while working within the Control Panel, you could always select the Help control key and see your issue in the group of posts that will appear. We have also turned many of the articles into videos. The collection of instructional videos will load if you click the Videos option present in each section.